All Systems Operational

About This Site

Welcome to White Label Communications home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Uptime over the past 90 days. View historical uptime.
Registration Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Meetings Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Atlas API Operational
90 days ago
100.0 % uptime
Today
UC API Operational
90 days ago
100.0 % uptime
Today
Data Centers Regions Operational
90 days ago
100.0 % uptime
Today
East Operational
90 days ago
100.0 % uptime
Today
Central Operational
90 days ago
100.0 % uptime
Today
West Operational
90 days ago
100.0 % uptime
Today
Apps Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Click-to-Call Operational
90 days ago
100.0 % uptime
Today
Mobile Softphone Operational
90 days ago
100.0 % uptime
Today
UC Client Operational
90 days ago
100.0 % uptime
Today
Provisioning ? Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
90 days ago
100.0 % uptime
Today
CNAM Delivery Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Edgeview ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 1, 2025

No incidents reported today.

Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025
Atlas Platform Switch Maintenance
Completed - The scheduled maintenance has been completed.
Apr 26, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 22:00 EDT
Scheduled - White Label Communications will be performing scheduled maintenance on the Atlas platform switch software during the weekend of April 25, 2025.

The switch software maintenance may impact your customers because the upgrade process requires all three (3) data centers to be updated and restarted periodically. This can largely be mitigated by properly configuring devices to use SRV records where possible as best practice. As a result, please be aware and set expectations with your customers that calling capabilities and applications such as call-center may be impaired for short periods of time during the maintenance window.

This upgrade process attempts to take all steps to avoid interruptions when possible, and the availability of our service remains of utmost importance to us. These upgrades will result in significant gains in efficiency and improved responsiveness as well as new feature sets.

Due to the nature of the upgrade, call center agents will be logged out of their queues and need to log back in afterwards to restore normal functionality.
Apr 16, 15:30 EDT
Apr 25, 2025
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

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