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Update - We are continuing to investigate the underlying issue. At this time, services appear to be stable.
Mar 12, 2026 - 20:12 EDT
Identified - We have isolated the incident, and we are working towards a fix.
Mar 12, 2026 - 17:53 EDT
Investigating - We are currently investigating issues in one of our data centers. The engineering team is actively investigating. We will provide any updates as they become available.
Mar 12, 2026 - 16:54 EDT
Welcome to White Label Communications home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Registration
Operational
90 days ago
100.0
% uptime
Today
Inbound Calling
Degraded Performance
90 days ago
99.98
% uptime
Today
Outbound Calling
Degraded Performance
90 days ago
99.98
% uptime
Today
Call Center
Operational
90 days ago
100.0
% uptime
Today
Fax
Operational
90 days ago
100.0
% uptime
Today
SMS
Operational
90 days ago
100.0
% uptime
Today
Meetings
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Atlas API
Operational
90 days ago
100.0
% uptime
Today
UC API
Operational
90 days ago
100.0
% uptime
Today
CPaaS API
Operational
90 days ago
100.0
% uptime
Today
Titan API
Operational
90 days ago
100.0
% uptime
Today
Data Centers Regions
Operational
90 days ago
100.0
% uptime
Today
East
Operational
90 days ago
100.0
% uptime
Today
Central
Operational
90 days ago
100.0
% uptime
Today
West
Operational
90 days ago
100.0
% uptime
Today
AWS Cloud
Operational
90 days ago
100.0
% uptime
Today
Rackspace Cloud
Operational
90 days ago
100.0
% uptime
Today
Apps
Operational
90 days ago
100.0
% uptime
Today
Web Portal
Operational
90 days ago
100.0
% uptime
Today
Click-to-Call
Operational
90 days ago
100.0
% uptime
Today
Mobile Softphone
Operational
90 days ago
100.0
% uptime
Today
UC Client
Operational
90 days ago
100.0
% uptime
Today
Provisioning
Operational
90 days ago
100.0
% uptime
Today
Call Recording
Operational
90 days ago
100.0
% uptime
Today
CNAM Delivery
Operational
90 days ago
100.0
% uptime
Today
Email Delivery
Operational
90 days ago
100.0
% uptime
Today
Support
Operational
90 days ago
100.0
% uptime
Today
Phone
Operational
90 days ago
100.0
% uptime
Today
Ticketing
Operational
90 days ago
100.0
% uptime
Today
Edgeview
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Mar 13, 2026
No incidents reported today.
Mar 12, 2026
Unresolved incident: Call completion failures and degradation.