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Welcome to White Label Communications home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Registration
Operational
Inbound Calling
Operational
Outbound Calling
Operational
Call Center
Operational
Fax
Operational
SMS
Operational
Meetings
Operational
API
Operational
Atlas API
Operational
UC API
Operational
Data Centers Regions
Operational
East
Operational
Central
Operational
West
Operational
Apps
Operational
Web Portal
Operational
Click-to-Call
Operational
Mobile Softphone
Operational
UC Client
Operational
Provisioning
?
Operational
Call Recording
Operational
CNAM Delivery
Operational
Support
Operational
Phone
Operational
Ticketing
Operational
Edgeview
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Jun 8, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 22:00 EDT
Scheduled -
White Label Communications will be performing network maintenance alongside one of our cloud providers which has the potential to briefly disrupt services tied to api.atlas.boomea.net (WAPI) and the HTTPs Fax service (Faxback).
The estimated impact is up to 10 mins during the maintenance window where network communication to these services could be disrupted.
VoIP services will not be impacted by this maintenance.
Jun 5, 10:51 EDT
Resolved -
This incident has been resolved.
Jun 2, 12:19 EDT
Update -
We are continuing to monitor for any further issues.
Jun 2, 11:55 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 2, 11:54 EDT
Identified -
The issue has been identified and a fix is being implemented.
Jun 2, 11:54 EDT
Investigating -
We are currently investigating an issue accessing the Sales and Finances section of the portal. The development team is actively investigating the incident.
Jun 2, 10:53 EDT
Completed -
The scheduled maintenance has been completed.
May 26, 21:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 20:00 EDT
Scheduled -
We're performing switch maintenance in the Las Vegas data center on Friday night at 10pm Eastern Time. The work is expected to be non-disruptive and should finish within the hour.
May 23, 13:48 EDT