All Systems Operational

About This Site

Welcome to White Label Communications home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Uptime over the past 90 days. View historical uptime.
Registration Operational
Inbound Calling Operational
Outbound Calling Operational
Call Center Operational
Fax Operational
SMS Operational
Meetings Operational
API Operational
Atlas API Operational
UC API Operational
Data Centers Regions Operational
East Operational
Central Operational
West Operational
Apps Operational
Web Portal Operational
Click-to-Call Operational
Mobile Softphone Operational
UC Client Operational
Provisioning ? Operational
Call Recording Operational
CNAM Delivery Operational
Support Operational
Phone Operational
Ticketing Operational
Edgeview ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 8, 2023
Cloud Network Maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 22:00 EDT
Scheduled - White Label Communications will be performing network maintenance alongside one of our cloud providers which has the potential to briefly disrupt services tied to api.atlas.boomea.net (WAPI) and the HTTPs Fax service (Faxback).

The estimated impact is up to 10 mins during the maintenance window where network communication to these services could be disrupted.

VoIP services will not be impacted by this maintenance.
Jun 5, 10:51 EDT
Jun 7, 2023
Jun 6, 2023

No incidents reported.

Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023
Portal access Sales and Finance incident.
Resolved - This incident has been resolved.
Jun 2, 12:19 EDT
Update - We are continuing to monitor for any further issues.
Jun 2, 11:55 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 2, 11:54 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 2, 11:54 EDT
Investigating - We are currently investigating an issue accessing the Sales and Finances section of the portal.
The development team is actively investigating the incident.
Jun 2, 10:53 EDT
Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
Las Vegas Network Maintenance
Completed - The scheduled maintenance has been completed.
May 26, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 20:00 EDT
Scheduled - We're performing switch maintenance in the Las Vegas data center on Friday night at 10pm Eastern Time.
The work is expected to be non-disruptive and should finish within the hour.
May 23, 13:48 EDT
May 25, 2023

No incidents reported.

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